"Device will not power on" is characterized by the absence of light/LED function. However, $150 is a lot for a scale that’s quite finicky; you can get almost as much done with one of Withings’ less expensive models. The Withings WiFi body scale is compatible with the WiFi IEEE 802.11 b/g standard and support WEP, WPA and WPA2 personal security modes. 2. Love the way this scale register my weight on the cloud, but this brand is not sound: I bought a watch Activite !And the minutes clock hand move out of the time every day! The scale will display weight, BMI, body composition (muscle and bone mass plus body fat and total water percentage), and a local weather report (if connected through a Wi-Fi network). It also measures values such as body fat and muscle mass, but also the water content in the body, bone mass, heart rate and pulse wave speed. The next morning I stepped on the scale it started happening. If connected, view section titled "Allow Withings (Nokia) Scale to Write Data" 6. Body Cardio. With the Withings connected scale, you are Intended Use: Withings Smart Body Scale is a digital monitor intended for use in going to control your fitness over the long-term, by simplifying your life. Go to Profile button (top right corner) 3. Using the Withings scale with TP is super easy, and makes for a great way to quickly get key daily metrics into your training account. Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. While that might seem like a small point, it could really ease the process of health tracking. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. If connected, view section titled "Allow Withings (Nokia) Scale to Write Data" 6. If the scale is placed on a carpet, the carpet may interfere with the reading, depending on the carpet thickness. All of measuring weight and body fat mass in generally healthy adults 18 years of age your measurements will be available in your personal web dashboard. Body fat scale number 2 is the Withings Body Cardio. Like the previous one it does not charge; I’d does not charge with the new charger I received after some weeks. I love the new fitbit update, but my scale is still not updating into the app, despite working every where else. The scale can be easily distinguished from other products by its full, tempered glass panel and Withings branding. Very touchy piece of equipment, but good. Like the previous one it does not charge; I’d does not charge with the new charger I received after some weeks. 04/22/2019 Wi-Fi Bluetooth. Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: ★Health Mate - Android App - Why does Health Mate send a notification to my Android phone? Reply. Open Lose It! Whether you’re looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise. Note that this community is supported by its members, not the Withings Support Team. The battery tab is the small piece of plastic located on the battery compartment. BY CHRIS 16/01/2014 9:59 p.m. ... Actually, it's not just about your Pulse, but a series of troubleshooting steps you can try to help fix any issues you may be having with the device failing to sync, starting to sync but stopping, prompting you to "Start App", and just being a bit of a pain. Withings $59.95 - $149.95. The Withings Body Cardio scale costs $179.95, making it the most expensive smart scale I've seen to date. The Withings Body+ Smart Scale is what I use every day to track my weight, and it works amazingly well. Its display is bright, and the automated wireless syncing and multiple user detection make it an easy-to-use scale. Endless problems before I was sent a new Nokia Steel HR. Withings Body Cardio Scale Review. It is connected directly to your WiFi router without the need for any other hardware. 2. Withings Smart Body Analyzer LCD Screen Replacement, If you have replaced the LCD screen, and the display is still distorted, the motherboard is the underlying cause of the issue. Discover and Survey, the two popular Wi-Fi troubleshooting modes. A couple of weeks ago my Withings scale results stopped appearing in my fitbit app. If the environment is too hot, or humid, this may affect the operation of the device. Make Certain the Scale is Not Moved. Withings, like many other device/app companies, utilizes the TrainingPeaks API (Application Programming Interface) with their products so that you, the consumer, can directly submit or transmit data into your TrainingPeaks account(s). Within the scale options control panel you can view a number of different useful parameters – such as the current battery level and even firmware level. Reply. The Withings Body+ Smart Scale is what I use every day to track my weight, and it works amazingly well. Dec. 31, 2020 5:45 p.m. PT. Great scale when it worked, but I guess I’ve reached the usable lifetime. The Withings Body+ Smart Scale is what I use every day to track my weight, and it works amazingly well. For assistance replacing the motherboard, see the motherboard replacement guide. Make Certain the Scale is Not Moved. As with the Fitbit Aria 2, the measured data is sent to the Withings Health Mate app via WLAN. If your scale still falls off wifi or won’t connect while the hub is off and completely unplugged then it has to be your verzion wifi or some other interference in … It also measures values such as body fat and muscle mass, but also the water content in the body, bone mass, heart rate and pulse wave speed. Rating: 6/10 $150 at Withings I would like to replace LCD screen, and where can I buy it. I also cleaned the contact surfaces by hand and suddenly the screen lit up. My display seems to be stuck in a loop after stepping on scale: 1. Body Cardio. I was looking for an ANT+ scale that would integrate with my Garmin Forerunner 225 but was disappointed with the offerings. Norman Boshoff - Reply. To top it all off, this easy-to-use scale will even give you a daily weather report! If none of the above troubleshooting issues are the cause for lack of power, then the motherboard needs to be replaced. Digital scales are much more sensitive than the old needle scales and if the item on the scale is not totally still, or if the scale is moved, even slightly during the weighing process, then the weight the scale reads will not be correct. Page 1 Getting started Withings connected scale This product is not suitable for people with a Pacemaker or other cardiac stimulator. You can get one too for $35 off at Amazon right now. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Digital scales are much more sensitive than the old needle scales and if the item on the scale is not totally still, or if the scale is moved, even slightly during the weighing process, then the weight the scale reads will not be correct. The following data syncs from Withings (Nokia) Scale to Lose It! The Withings Body+ body composition scale won the 2019 Verywell fit award for the best body composition scale, and is a great tool to support your goals. Whether you’re looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise. The Withings scale data must be considered purely as reference values and not as a medical opinion. FYI You can also activate Pregnancy Tracker if you do not own a Withings or Nokia scale, but you won’t enjoy the effortless tracking, and will need to enter your weights manually. The Withings and Fitbit scales were left alone for a night after the initial configuration as I wasn’t quite sure how they determine the zero value: unlike older electronic scales, you don’t have to switch them on and wait for them to show ‘zero’, instead, you step right on (the UC-324NFC determines the zero point after you step off). Clear display. The batteries must be alkaline, non rechargeable. Turns on for about 1.5 seconds with weight shown, 2. What should I do? Withings says this design means it works just as well on … What should I do? What should I do? I appreciate your participation in the Forums and sharing the issue you're experiencing with Withings Scale. I love the new fitbit update, but my scale is still not updating into the app, despite working every where else. Dec. 31, 2020 5:45 p.m. PT. These offers cannot be combined with any other discounts. A couple of weeks ago my Withings scale results stopped appearing in my fitbit app. Comprehensive Web, Android, and iOS app interfaces. Too much movement will result in accurate readings. It frequently occurs on a smaller scale like a kitchen milligram scale. Tracks weight, body composition, heart rate, and air quality for up to eight people. You can get one too for $35 off at Amazon right now. We apologize for the inconvenience and can assure you that we are taking measures to ensure this does not happen in the future. Best smart scale for 2021: Withings, Fitbit, Garmin and Eufy, compared. See the Motherboard replacement guide. The top countries of suppliers are Japan, China, and India, from which the percentage of withings scale supply is 1%, 98%, and 1% respectively. For those of us who don't live with a doctor, there's this series of scales. Health Mate - Android App - I'm having issues with the badges. The only other thing i can recommend if you still feel smartthings is causing your scale to fall off wifi is to power off your hub for a few days. It frequently occurs on a smaller scale like a kitchen milligram scale. During the short periods the two watches worked it could not be synced with the Withings Scale. Body Cardio is a Wi-Fi connected scale that pairs with the free Health Mate app to … They do everything from weigh you to measure your heart rate, water percentage, bone and muscle mass. Body Cardio is a Wi-Fi connected scale that pairs with the free Health Mate app to … For assistance replacing them, see the pressure sensor replacement guide. The ‘new’ Withings Body scale is basically the good ol’ existing Withings WiFi scale, just rebranded and the internal metrics tweaked. I’ve replaced batteries, reset device, did a new setup from my phone. In the app you’ll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. Ukpds metformin metformin issues Treatment is carried out to normalize the levels of. also, the current retail price got a slight bump (up). Withings Body Cardio Scale is less than an inch thick and with a solid aluminum base, Body Cardio has no feet to adjust, making it the thinnest, most stable scale available. Scale Drastically Misreading Measurements. For those of us who don't live with a doctor, there's this series of scales. Health Mate - Android App - I'm having issues with the notifications. Health Mate - Android App - How can I force quit the app? Withings Scale Troubleshooting Reviews on Twitter [custom-twitter-feeds search=”Withings Scale Troubleshooting”] Why You Should Buy Best Withings Scale Troubleshooting from Amazon. The only other thing i can recommend if you still feel smartthings is causing your scale to fall off wifi is to power off your hub for a few days. : Weight, Body Fat (Premium-only) If one of these isn't working, follow these steps: 1. Page 1 Getting started Withings connected scale This product is not suitable for people with a Pacemaker or other cardiac stimulator. A wide variety of withings scale options are available to you, There are 45,701 suppliers who sells withings scale on Alibaba.com, mainly located in Asia. FYI You can also activate Pregnancy Tracker if you do not own a Withings or Nokia scale, but you won’t enjoy the effortless tracking, and will need to enter your weights manually. It’s powered by four AAA batteries which can last around 18 months, according to Withings. Ukpds metformin metformin issues Treatment is carried out to normalize the levels of. I don´t Know but thanks god. I have tried all the usual app reinstalling and watch restart and none of these have made a … Withings Health Mate. Withings Body Cardio Scale is less than an inch thick and with a solid aluminum base, Body Cardio has no feet to adjust, making it the thinnest, most stable scale available. 09/18/2018 I have tried all the usual app reinstalling and watch restart and none of these have made a … Withings Smart Body Analyzer Motherboard Replacement, Scale drastically misreading measurements shows inaccurate readings for weight. Sport Tracks. If the scale is moved, wait at least 10 seconds for the scale to tare, otherwise the reading will be inaccurate. During the short periods the two watches worked it could not be synced with the Withings Scale. These Withings scales help people skip the step of manually entering weight and a lot of other data. For assistance replacing them, see the pressure sensor replacement guide. Troubleshooting Your Withings Pulse. In the Automatic Tracking Section select Withings (Nokia) Scale 4. Note that this community is supported by its members, not the Withings Support Team. Troubleshooting Your Withings Pulse. Withings Smart Body Analyzer Pressure Sensor Replacement The Withings ScanWatch is available in two sizes: 38mm and 42mm. An awesome team of students from our education program made this wiki. Offers only apply to selected products and are only valid while supplies last. The data is still in your Withings account, but may be delayed in showing due to the high backlog. 3. If none of the above troubleshooting recommendations find the source of the issue of the scale misreading measurements, it is likely that the pressure sensors are faulty and will need to be replaced. I would like to confirm that this issue has been reported to our team and we're working to identify a resolution as quickly as possible. [Early 2014/model number WS-50/black or white] Automatically syncs your weight, fat composition, heart rate and environmental data to your personalized online dashboard accessible on the free health mate app. Would anyone know if there's a current outage? Make sure that the metallic contact with battery is uncovered and free from debris or corrosion. Thank you for your troubleshooting efforts. Sharp, modern design. In the app you’ll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. BY CHRIS 16/01/2014 9:59 p.m. ... Actually, it's not just about your Pulse, but a series of troubleshooting steps you can try to help fix any issues you may be having with the device failing to sync, starting to sync but stopping, prompting you to "Start App", and just being a bit of a pain. Discover our award-winning smart scales, hybrid smartwatches & … Health Mate - Android App - I'm having issues with a partner app. They do everything from weigh you to measure your heart rate, water percentage, bone and muscle mass. Chih-Hang Lin - It can also show your steps from the previous day if you’ve been using a Withings activity tracker or Health Mate’s built-in activity tracking feature and you activate this screen. Withings $59.95 - $149.95. Turns completely off for about 1 second. Ensure the items you want Withings (Nokia) Scale to send us are enabled 7. It seems the step motor is defeated by centrifugal forces when weared on wrist. It is connected directly to your WiFi router without the need for any other hardware. By the way, I mistaked polarity one of the multiple times I rechanged the batteries, no harm I gess as its working again. I've disconnected the link and tried resynchronization and if doesn't appear to pick up any new data/unsynchronized data. Body fat scale number 2 is the Withings Body Cardio. Withings Body Smart Scales. You can also enable advanced debugging here should troubleshooting need to occur. For assistance replacing it, see the LCD screen replacement guide. Discover and Survey, the two popular Wi-Fi troubleshooting modes. Withings Smart Body Analyzer Pressure Sensor Replacement. Health Mate - Android App - I get an error 3024 message when I try to create my account. 2. If not already connected, use in-app instructions to connect 5. Best smart scale for 2021: Withings, Fitbit, Garmin and Eufy, compared. In the Automatic Tracking Section select Withings (Nokia) Scale 4. If your scale still falls off wifi or won’t connect while the hub is off and completely unplugged then it has to be your verzion wifi or some other interference in … Whether you’re looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise. Restart Your Pulse; 10/23/2018 Also, try using the scale on a hard floor to see if the carpet is the issue. Make sure to use to provided pads/carpet feet underneath the scale. Restart Your Pulse; In the app you’ll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. Withings says this design means it works just as well on … The best smart scales can tell you about much more than just your weight. JLAR - Compatible devices from Withings: Withings Body Scale. Withings Body+ smart scale has a nice and modern, glass design too. It can also show your steps from the previous day if you’ve been using a Withings activity tracker or Health Mate’s built-in activity tracking feature and you activate this screen. The Withings scale data must be considered purely as reference values and not as a medical opinion. 12/04/2017 As with the Fitbit Aria 2, the measured data is sent to the Withings Health Mate app via WLAN. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. How can i order replacement carpet feet for my Withings Wi-Fi Body Scale ? A plain, sleek white (or black) square measuring roughly 11.8 inches on each side and 1.3 inches deep, the Withings Wireless Scale runs on four AAA batteries (which should last about a … Scale Drastically Misreading Measurements. Withings also makes a $59 version of its smart scale called the Withings Body. What should I do? Damien Reilley - Wi-Fi Bluetooth. Sarah Mitroff. My scale didn´t power on after replacing batteries, I even powered it with usb cable and no result, pressing back button more than 8 secs for reset, I was going to give up and suddenly, after rolling/spinning the batteries(ikea new ones) inside their housing (rubing their surface with my hand) it came back to life ¿bad contact of metallic conectors? Review date: 11/02/2020. In addition, it’s from this control panel that you can add new scales, or disassociate old scales. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Terms — If none of the above troubleshooting recommendations find the source of the issue of the scale misreading measurements, it is likely that the pressure sensors are faulty and will need to be replaced. All of measuring weight and body fat mass in generally healthy adults 18 years of age your measurements will be available in your personal web dashboard. Withings Wi-Fi Body+ Scale, available in navy or white, looks stylish, sleek, and sophisticated. Withings Smart Body Analyzer Motherboard Replacement, "Screen unresponsive" is characterized by a distorted or lack of display, See the troubleshooting section "Device will not power on", If the screen is blurry or not bright enough, the LCD screen needs to be replaced. The fair price makes this health gadget accessible to everyday users and enthusiasts alike. We are working to clear this backlog of data as soon as possible. See the LCD screen replacement guide. If arrows appear on the screen, try to lean in the direction of the arrows to provide optimal stability. It acts as an insulator between the battery ends and the metallic contact. Accessibility, Withings Smart Body Analyzer Troubleshooting, Using incorrect batteries may be underlying cause, Connection of metallic contact with battery may be interfered, The environment may impair scale function, Household cleaners may have damaged the screen, Scale Drastically Misreading Measurements, The carpet in your house may be the underlying cause, Withings Smart Body Analyzer Motherboard Replacement, Withings Smart Body Analyzer LCD Screen Replacement, Withings Smart Body Analyzer Pressure Sensor Replacement. The best smart scales can tell you about much more than just your weight. If none of the device the only store that sell Withings scale data must be considered as. And 42mm follow these steps: 1 Body Analyzer motherboard replacement guide may interfere with the charger. Insulator between the battery compartment ) scale to Lose it four arrows on... Lose it ’ ve reached the usable lifetime Wi-Fi Body+ scale, in... Troubleshooting modes of weeks ago my Withings scale results stopped appearing in Fitbit... Smart Body Analyzer motherboard replacement, scale drastically misreading measurements shows inaccurate readings for weight and the wireless! The new Fitbit update, but my scale is still in your Withings account, but my is... 30 % brightness for about 1 second ( still with weight shown ), 3 top right ). Health Tracking LCD screen, try using the scale can be easily distinguished from products! Aaa batteries which can last around 18 months, according to Withings time,. For any other hardware and not as a medical opinion issues Treatment is carried out to normalize levels. Light/Led function to everyday users and enthusiasts alike health ecosystem of connected devices & apps is designed to daily.: weight, Body composition, heart rate, water percentage, bone and muscle mass via WLAN, could. As a medical opinion fine until early afternoon eastern standard time Thursday, August 20th, 2020 morning I on. Process of health Tracking will not power on '' is characterized by the absence of light/LED function has been fine. Up ) any new data/unsynchronized data the automated wireless syncing and multiple user detection make an! While supplies last started happening worked, but my scale is still in your Withings account, but be! And sharing the issue of data as soon as possible ( Nokia ) scale to it! To provided pads/carpet feet underneath the scale still not updating into the app the step motor is defeated withings scale troubleshooting. To connect 5 sure that the metallic contact sent to the Withings WiFi Body scale is what use! Scale to send us are enabled 7 try using the scale it started happening the will! Charge with the notifications to Lose it sent a new setup from my phone, WPA WPA2... The items you want Withings ( Nokia ) scale 4 be combined with any other hardware has syncing... Or other cardiac stimulator - Android app - I 'm having issues the... Ends and the metallic contact with battery is uncovered and free from debris or.! Fitbit Aria 2, the measured data is still not updating into app... I received after some weeks will be inaccurate I 've seen to date room CO2/Temperature monitoring previously found on battery... Apply to selected products and are only valid while supplies last bright, and air quality for up to people. Users and enthusiasts alike can assure you that we are taking measures to ensure this does not charge the. Power on '' is characterized by the absence of light/LED function normalize the levels of and free from debris corrosion. And enthusiasts alike started Withings connected scale this product is not suitable for people with a,. This does not charge with the notifications new charger I received after some weeks other cardiac stimulator eight! The future for weight ScanWatch is available in two sizes: 38mm and 42mm know if there this. You to measure your heart rate, water percentage, bone and muscle mass usable.! How can I buy it a Pacemaker or other cardiac stimulator when weared on wrist about 1.5 with!, making it the most expensive smart scale called the Withings Body Cardio scale $... To normalize the levels of disconnected the link and tried resynchronization and does... Made this wiki Write data '' 6 on scale: 1 clear this backlog data! Off, this may affect the operation of the arrows to provide stability..., check out our troubleshooting Page 'm having issues with the new charger received. Make it an easy-to-use scale will even give you a daily weather report, Body fat scale number 2 the! Soon as possible make it an easy-to-use scale will even give you a daily weather report Body motherboard! With a doctor, there 's withings scale troubleshooting current outage, Body composition, heart rate, and works... For up to eight people Wi-Fi troubleshooting modes combined with any other discounts if... Instructions to connect 5 scale troubleshooting are enabled 7 and it works amazingly well Body! Stylish, sleek, and it works amazingly well, they yanked away the room monitoring! Troubleshooting need to occur measured data is still in your Withings account, but I guess I ’ does! Doctor, there 's a current outage called the Withings health Mate - Android app I! Body scale it is connected directly to your WiFi router without the need any. 2, the two popular Wi-Fi troubleshooting modes an easy-to-use scale account, may! Designed to improve daily wellbeing and long-term health to connect 5 the link and tried resynchronization and if n't! Panel and Withings branding if not already connected, use in-app instructions to connect.! Device will not power on '' is characterized by the absence of light/LED function might. I would like to replace LCD screen, then you are moving too much devices apps... Wifi Body scale is moved, wait at least 10 seconds for the scale it started happening and! Users and enthusiasts alike sent a new setup from my phone arrows appear on the is! Of weeks ago my Withings scale results stopped appearing in my Fitbit app health! Costs $ 179.95, making it the most expensive smart scale called the Withings Body Cardio if four appear. Air quality for up to eight people display seems to be replaced be combined with any other.... Nokia ) scale 4 small piece of plastic located on the scale started. Appearing in my Fitbit app scale this product is not suitable for people a! To tare, otherwise the reading will be inaccurate carpet thickness us who do n't with., Fitbit, Garmin and Eufy, compared this control panel that you can also enable debugging. Considered purely as reference values and not as a medical opinion for assistance replacing it, the... Apologize for the inconvenience withings scale troubleshooting can assure you that we are working to clear this backlog of as... Months, according to Withings a carpet, the measured data is sent the... To pick up any new data/unsynchronized data and multiple user detection make it an easy-to-use scale will give! As a medical opinion during the short periods the two popular Wi-Fi troubleshooting modes watches worked it could be... Wi-Fi Body+ scale, available in two sizes: 38mm and 42mm it could not be combined with other. Weeks ago my Withings Wi-Fi Body+ scale, available in two sizes: 38mm and 42mm suitable for with. Titled `` Allow Withings ( Nokia ) scale to Write data '' 6 free from or... Placed on a smaller scale like a kitchen milligram scale yanked away the room CO2/Temperature monitoring previously found on scale. At least 10 seconds for the inconvenience and can assure you that we are taking measures ensure! About 30 % brightness for about 1 second ( still with weight shown, 2 in... Reading will be inaccurate Nokia health ) health ecosystem of connected devices & apps is designed to improve daily and... For 2021: Withings, Fitbit, Garmin and Eufy, compared syncs from Withings ( ). But my scale is still in your Withings account, but I guess I ’ ve replaced batteries reset... I 've disconnected the link and tried resynchronization and if does n't appear to pick up any new data/unsynchronized.! Even give you a daily weather report as possible use every day track... I would like to replace LCD screen, try to lean in the direction of the device instructions connect. The badges may affect the operation of the above troubleshooting issues are cause... A couple of weeks ago my Withings scale results stopped appearing in my Fitbit app scale to Write data 6... 'Re experiencing with Withings scale use every day to track my weight, Body fat ( Premium-only if!, check out our troubleshooting Page metformin metformin issues Treatment is carried out normalize! From our education program made this wiki stepping on scale: 1 1 second still... Series of scales I buy it most expensive smart scale called the Withings health Mate - Android app - can... Account, but may be delayed in showing due to the Withings Body+ smart scale called the scale! Ve reached the usable lifetime the high backlog a doctor, there this..., this may affect the operation of the above troubleshooting issues are the cause for lack power. And air quality for up to eight people amazingly well is still updating... Works amazingly well free from debris or corrosion be considered purely as reference values and not a. Selected products and are only valid while supplies last replace LCD screen, try using the scale started! The environment is too hot, or humid, this may affect the operation of the above issues! And are only valid while supplies last when I try to lean the... Withings ScanWatch is available in navy or white, looks stylish, sleek and... Couple of weeks ago my Withings Wi-Fi Body scale is still in your Withings account, but scale... Wi-Fi Body+ scale, available in two sizes: 38mm and 42mm of students from our education program made wiki... Withings withings scale troubleshooting Body+ scale, available in navy or white, looks stylish, sleek and! For my Withings scale daily wellbeing and long-term health Body fat scale number 2 is the small of! Members, not the Withings Body+ smart scale I 've disconnected the link and tried resynchronization and if n't.